1. Agreement to Terms

By accessing or using the services of Wanzu Tech Limited ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Wanzu Tech Limited provides the following services:

• Office supplies and equipment
• Engineering solutions and consulting
• Medical devices supply and maintenance
• Electrical components supply and installation
• IT services and support
• Maintenance and technical support services

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Not engage in any activity that disrupts our services
• Comply with all applicable laws and regulations
• Respect intellectual property rights

4. Orders and Payments

4.1 Order Placement

All orders are subject to acceptance by Wanzu Tech Limited. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

4.2 Pricing

All prices are quoted in Kenyan Shillings (KES) unless otherwise stated. Prices are subject to change without notice. We strive to provide accurate pricing information but errors may occur.

4.3 Payment Terms

Payment terms will be specified in individual contracts or invoices. Late payments may be subject to interest charges and suspension of services.

5. Delivery and Installation

Delivery timeframes are estimates only and may vary based on product availability and location. Installation services, where applicable, will be scheduled separately and are subject to additional terms.

6. Warranties and Returns

6.1 Product Warranties

Products are covered by manufacturer warranties unless otherwise stated. We will assist with warranty claims but are not responsible for manufacturer warranty terms.

6.2 Return Policy

Returns must be requested within 14 days of delivery for non-defective items. Items must be in original condition and packaging. Certain items may not be eligible for return due to hygiene or safety reasons.

7. Limitation of Liability

To the maximum extent permitted by law, Wanzu Tech Limited shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from delays or service interruptions
• Third-party products or services beyond our reasonable control

8. Intellectual Property

All content on our website and in our materials, including text, graphics, logos, and software, is the property of Wanzu Tech Limited or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of business. This obligation survives the termination of any agreement.

10. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for violation of these terms or any other reason we deem appropriate.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.